30-day returns

Not the right fit for your little one? You can request a return within 30 days of receiving your order.

Return conditions

• Items must be unused and in their original packaging.
• For hygiene reasons, teethers, pacifiers, bottles, bath toys and other items that go in the mouth can only be returned unopened.
• Damaged or incorrect items are always accepted. Just send us a photo.

How to start a return

1. Email support@wondertoysco.com with your order number and the reason for the return.
2. We will reply with the return address and instructions.
3. Pack the item securely and ship it with a trackable service.

Please do not send items back before contacting us, as we may not be able to process the return.

Refunds

Once we receive and check your return, your refund is processed within 10 business days to your original payment method. Return shipping costs are paid by the customer, unless the item arrived damaged, defective or incorrect.

Exchanges

Would you like a different color or item instead? Let us know within the 30-day return period and we will arrange an exchange, subject to availability.